GOLDZENN: LAYAWAY TERMS & CONDITIONS

UPDATED JUNE 2024 

WELC0ME TO GOLDZENN’S LAYAWAY PROGRAM!

At GOLDZENN, we offer a convenient layaway plan to help you purchase your desired jewelry. Here is a quick overview of our Layaway Terms & Conditions:



Initial Deposit

The initial minimum deposit is set from 5% of the total value of your order. This deposit will secure your item and it will be removed from our available inventory. All deposits made are non-refundable in terms of cash, however refunds are eligible in the form of store credit.

Payment Schedule

Recurring payments are to be made monthly on the date of item(s) purchased until the final payment period. All payment methods can be made through our online payment portal, credit/debit card, or other accepted payment methods. 

Failure to Pay

In the event that a scheduled payment is missed, the customer has a grace period of 14 days (from the date of missed payment) to fulfill payment. Should payment not be made within the set grace period, the layaway plan is null in void. A refund will be issued in the form of “store credit” for up to 1 year from the date of initial purchase. 

Cancellation

Cancellations requests 15 days prior to upcoming payment will result in “store credit” for up to 1 year from the date of initial purchase. Any cancellations where notice is not given upon cancellation is null in void and the option for store credit is forfeited. 

Delivery 

Once the final payment is made and/or the total purchase price is paid in full, GOLDZENN will have the item(s) shipped (costs related to shipping are not included in the layaway program, therefore customer may be subject to pay to have item(s) shipped) or made available for pickup to the respective customer. 

Fixed Price Agreement

The price of your item is fixed at the time of purchase and will not fluctuate with market changes in gold prices. 

* Products that are not eligible for layaway: Watches 

When Purchasing a Solid and/or Handmade Item from the Cuban Link Collection, the final price of the item will be based on the current market price for gold once final payment is complete.

By proceeding with your purchase on layaway you hereby agree to the Terms & Conditions set out by GOLDZENN. 

GOLDZENN ensures all layaway products are stored separately. No interest or services will be charged. For detailed terms, kindly refer to our full Layaway Terms & Conditions.